TERMS AND CONDITIONS:
By ordering from me, I assume you have read and accepted the following Terms and Conditions. These are subject to change at any time.
Order Dispatch: I guarantee that all orders will be packed safely and sent out on time. Arrival times may vary depending on location and/or time of year.
Lost or Damaged Mail: I cannot be held responsible for any packages that are lost or damaged during transit. To help mitigate any issues, all items will be sent with a tracking number, which allows both the buyer and seller to monitor the package's journey.
No Refunds: Please note that we do not offer refunds. All sales are final unless an item you ordered is out of stock. In which case, you will be refunded immediately.
Wrong Item Received: In the rare instance that you receive the wrong item, please contact me immediately via Instagram @moa_market34. I'll guide you through the steps to return the item to me safely.
Exchanges: If the item you received was sent by mistake and is returned safely in its original condition, I will happily exchange it for the correct item. If, however, the item is found to be damaged upon return due to inadequate packaging or any other reasons, it will not be eligible for exchange.
Chargebacks: Any chargeback attempts will be disputed. Buyers who initiate chargebacks will be blacklisted and have any subsequent orders canceled.
Issues & Concerns: If there's any problem with your order or if you have concerns, please reach out to me directly before contacting your financial institution. I am committed to addressing all concerns and ensuring a positive shopping experience.
